The Seller shall accept returns of Goods by the Buyer provided that the Buyer notifies the Seller in writing within 14 days of the delivery of Goods. The physical return of these Goods shall take place no later than seven days following notification of intent to return the goods. Outside this notification and return period, returns will only be accepted at the Seller’s discretion.
The Seller shall be entitled to apply a restocking charge for returned Goods, providing the reason for the return does not relate to a faulty product or damage which is the liability of the Seller. The restock charge shall not exceed 15% of the value paid by the Buyer for the Goods.