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    Infusion concepts
    • Infusion & Transfusion
      • Optima Range
      • Moduflo Range
      • Eva Range
      • Easifree Needle Free
      • Daily; BaxterComp & Other
      • Opaque Sets
      • Equine; Rapid Admin Sets
      • Transfusion Lines
      • Sundry Items
    • Extension Lines
      • End extensions and flow regulators
        • T Connectors
        • Standard & needle free mini bore ext
        • Kink Proof ext and flow regulator
          • Equine Extensions
        • CRI; TIVA Extensions
        • S Y & W extensions
      • General Extension
        • Transfer Sets & spiral extensions
        • Straight and Pump Extensions
        • Syringe Driver Extensions
    • IV Access
      • VetCath Range
      • Delta Ven Range
      • Jugular Catheters
      • Scalp Vein / Butterfly Sets
    • Labelling
      • Syringe Labels
      • Custom, Medication & Label holders
      • Label Holders
    • Infusion Devices
      • Pumps
      • Drivers and Warmers
    • Equashield
      • Closed system transfer
      • Needle free access
    • Caps & Connectors
      • Injection; closed and combi caps
      • Needle free valves
      • Stopcocks; swivel and check valves
    • Drainage Products
      • Urinary and Collection
        • Urine Collection
        • Foley Catheters
      • Wound Drainage
        • Silicone Drains & grenades
        • PVC Grenade Kits
      • Thoracic Drainage
        • Plain & Needle free Trochar Drains
        • Plain & NF NON Trochar chest drains
        • Pericardial and Seldinger
      • Drainage Accessories
    • Critical Care
      • Nasal
        • Nasal Prongs and Oxygen Catheters
        • Oxygen Connection
      • Feeding Tubes
        • Silicone & PVC Feeding Tubes
        • Other Tubes
      • Sundry Items
        • Blood Bags and Accessories
    • Equine
      • Infusion Lines
      • Stomach Tubes
      • Transfer Sets
    ×
    • 01422 839021
    • Home
    • About Us
      • Our History
      • News
      • Vacancies
      • Knowledge Centre
      • Events
      • Contact Us
    • Global Delivery
      • Attrezzature Veterinarie Vendita
      • Deutsche Veterinärprodukte zu verkaufen
      • Hong Kong Veterinary Products
      • Spanish Productos Veterinarios Online
      • Veterinaire Apparatuur te Koop in Nederland
      • Veterinary Equipment Australia
    • Service Centre
    • My Account
      • Register
    • Basket0
      Infusion concepts
      • Infusion & Transfusion
        • Optima Range
        • Moduflo Range
        • Eva Range
        • Easifree Needle Free
        • Daily; BaxterComp & Other
        • Opaque Sets
        • Equine; Rapid Admin Sets
        • Transfusion Lines
        • Sundry Items
      • Extension Lines
        • End extensions and flow regulators
          • T Connectors
          • Standard & needle free mini bore ext
          • Kink Proof ext and flow regulator
            • Equine Extensions
          • CRI; TIVA Extensions
          • S Y & W extensions
        • General Extension
          • Transfer Sets & spiral extensions
          • Straight and Pump Extensions
          • Syringe Driver Extensions
      • IV Access
        • VetCath Range
        • Delta Ven Range
        • Jugular Catheters
        • Scalp Vein / Butterfly Sets
      • Labelling
        • Syringe Labels
        • Custom, Medication & Label holders
        • Label Holders
      • Infusion Devices
        • Pumps
        • Drivers and Warmers
      • Equashield
        • Closed system transfer
        • Needle free access
      • Caps & Connectors
        • Injection; closed and combi caps
        • Needle free valves
        • Stopcocks; swivel and check valves
      • Drainage Products
        • Urinary and Collection
          • Urine Collection
          • Foley Catheters
        • Wound Drainage
          • Silicone Drains & grenades
          • PVC Grenade Kits
        • Thoracic Drainage
          • Plain & Needle free Trochar Drains
          • Plain & NF NON Trochar chest drains
          • Pericardial and Seldinger
        • Drainage Accessories
      • Critical Care
        • Nasal
          • Nasal Prongs and Oxygen Catheters
          • Oxygen Connection
        • Feeding Tubes
          • Silicone & PVC Feeding Tubes
          • Other Tubes
        • Sundry Items
          • Blood Bags and Accessories
      • Equine
        • Infusion Lines
        • Stomach Tubes
        • Transfer Sets
      Cookie Policy (UK)Neal Foster2025-08-05T12:23:24+01:00

      This Cookie Policy was last updated on 5 August 2025 and applies to citizens and legal permanent residents of the United Kingdom.

      1. Introduction

      Our website, https://www.infusionconcepts.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

      2. What are cookies?

      A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

      3. What are scripts?

      A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

      4. What is a web beacon?

      A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

      5. Cookies

      5.1 Technical or functional cookies

      Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

      5.2 Statistics cookies

      We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

      5.3 Marketing/Tracking cookies

      Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

      6. Placed cookies

      Klaviyo

      Purpose pending investigation

      Usage

      We use Klaviyo for Customer Relations Management. Read more

      Sharing data

      This data is not shared with third parties.

      Purpose pending investigation

      Name
      klaviyoOnsite
      Expiration
      Function
      Name
      __kla_id
      Expiration
      Function
      Name
      klaviyoPagesVisitCount
      Expiration
      Function

      WooCommerce

      Functional

      Usage

      We use WooCommerce for webshop management. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wc_cart_hash_*
      Expiration
      session
      Function
      Store items in shopping cart

      Google reCAPTCHA

      Functional

      Usage

      We use Google reCAPTCHA for spam prevention. Read more

      Sharing data

      For more information, please read the Google reCAPTCHA Privacy Statement.

      Functional

      Name
      _grecaptcha
      Expiration
      6 months
      Function
      Provide spam protection

      Purpose pending investigation

      Name
      rc::c
      Expiration
      Function
      Name
      rc::b
      Expiration
      Function
      Name
      rc::a
      Expiration
      Function

      Microsoft Clarity

      Statistics, Marketing

      Usage

      We use Microsoft Clarity for heat maps and screen recordings. Read more

      Sharing data

      For more information, please read the Microsoft Clarity Privacy Statement.

      Statistics

      Name
      _cltk
      Expiration
      Function
      Store and track interaction
      Name
      _clsk
      Expiration
      1 day
      Function
      Store and combine pageviews by a user into a single session recording

      Marketing

      Name
      _clck
      Expiration
      1 year
      Function
      Store a unique user ID

      Purpose pending investigation

      Name
      ANONCHK
      Expiration
      Function
      Name
      MUID
      Expiration
      Function

      Intercom Messenger

      Functional, Marketing

      Usage

      We use Intercom Messenger for chat support. Read more

      Sharing data

      For more information, please read the Intercom Messenger Privacy Statement.

      Functional

      Name
      intercom-id-*
      Expiration
      9 months
      Function

      Marketing

      Name
      intercom-device-id-*
      Expiration
      9 months
      Function
      Store a unique user ID

      Google Analytics

      Statistics

      Usage

      We use Google Analytics for website statistics. Read more

      Sharing data

      For more information, please read the Google Analytics Privacy Statement.

      Statistics

      Name
      _ga
      Expiration
      2 years
      Function
      Store and count pageviews
      Name
      _ga_*
      Expiration
      1 year
      Function
      Store and count pageviews
      Name
      _gid
      Expiration
      1 day
      Function
      Store and count pageviews
      Name
      _gat_gtag_UA_*
      Expiration
      1 minute
      Function
      Store a unique user ID

      WordPress

      Functional

      Usage

      We use WordPress for website development. Read more

      Sharing data

      This data is not shared with third parties.

      Functional

      Name
      wp-settings-*
      Expiration
      persistent
      Function
      Store user preferences
      Name
      wp-settings-time-*
      Expiration
      1 year
      Function
      Store user preferences
      Name
      wordpress_test_cookie
      Expiration
      session
      Function
      Read if cookies can be placed
      Name
      wordpress_logged_in_*
      Expiration
      persistent
      Function
      Store logged in users

      Sourcebuster JS

      Statistics

      Usage

      We use Sourcebuster JS for visitor tracking. Read more

      Sharing data

      This data is not shared with third parties.

      Statistics

      Name
      sbjs_migrations
      Expiration
      6 months
      Function
      Store the user’s usage history
      Name
      sbjs_current_add
      Expiration
      6 months
      Function
      Store and count pageviews
      Name
      sbjs_first_add
      Expiration
      6 months
      Function
      Store and count pageviews
      Name
      sbjs_current
      Expiration
      6 months
      Function
      Store browser details
      Name
      sbjs_first
      Expiration
      session
      Function
      Store and track interaction
      Name
      sbjs_udata
      Expiration
      6 months
      Function
      Store a unique session ID
      Name
      sbjs_session
      Expiration
      30 minutes
      Function
      Store and count pageviews

      Wordfence

      Functional

      Usage

      We use Wordfence for security and fraud prevention. Read more

      Sharing data

      For more information, please read the Wordfence Privacy Statement.

      Functional

      Name
      wfwaf-authcookie*
      Expiration
      1 day
      Function
      Read to determine if the user is logged in

      Hotjar

      Statistics, Functional

      Usage

      We use Hotjar for heat maps and screen recordings. Read more

      Sharing data

      For more information, please read the Hotjar Privacy Statement.

      Statistics

      Name
      hjViewportId
      Expiration
      session
      Function
      Read screen resolution
      Name
      _hjSessionUser_*
      Expiration
      1 year
      Function
      Store a unique user ID

      Functional

      Name
      _hjSession_*
      Expiration
      session
      Function
      Provide functions across pages

      Google Fonts

      Purpose pending investigation

      Usage

      We use Google Fonts for display of webfonts. Read more

      Sharing data

      For more information, please read the Google Fonts Privacy Statement.

      Purpose pending investigation

      Name
      Google Fonts API
      Expiration
      Function

      YouTube

      Purpose pending investigation

      Usage

      We use YouTube for video display. Read more

      Sharing data

      For more information, please read the YouTube Privacy Statement.

      Purpose pending investigation

      Name
      GPS
      Expiration
      Function
      Name
      VISITOR_INFO1_LIVE
      Expiration
      Function
      Name
      YSC
      Expiration
      Function
      Name
      PREF
      Expiration
      Function

      Miscellaneous

      Purpose pending investigation

      Usage

      Sharing data

      Sharing of data is pending investigation

      Purpose pending investigation

      Name
      __kl_key
      Expiration
      Function
      Name
      intercom.intercom-state-*
      Expiration
      Function
      Name
      adobeCleanFontAdded
      Expiration
      Function
      Name
      klaviyoPagesVisitCountV2
      Expiration
      Function
      Name
      cmplz_functional
      Expiration
      365 days
      Function
      Name
      cmplz_statistics
      Expiration
      365 days
      Function
      Name
      cmplz_preferences
      Expiration
      365 days
      Function
      Name
      cmplz_marketing
      Expiration
      365 days
      Function

      7. Consent

      When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

      7.1 Manage your consent settings

      You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

      8. Enabling/disabling and deleting cookies

      You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

      Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

      9. Your rights with respect to personal data

      You have the following rights with respect to your personal data:

      • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
      • Right of access: You have the right to access your personal data that is known to us.
      • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
      • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
      • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
      • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

      To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

      10. Contact details

      For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

      National Veterinary Services Limited
      Spitfire House, Unit C250, Iron Place, Stoke-On-Trent, England, ST1 5FG
      United Kingdom
      Website: https://www.infusionconcepts.com
      Email: nvs.enquiry@ex.comnvs-ltd.co.uk
      Phone number: +44 (0)1782 775555

      This Cookie Policy was synchronised with cookiedatabase.org on 6 August 2025.

      Free Delivery

      Free delivery on qualifying orders.

      Fast Delivery

      Available upon request.

      International Orders

      We can ship orders internationally.

      Secure Shopping

      SSL encrypted for secure shopping.

      Quality Products

      The best in the industry.

      Expert Helpline

      Speak to our team for advice.

      Information

      – Brochure Download
      – CSR
      – Environmental Policy
      – Gender Pay Gap
      – Health, Safety & Wellbeing General Statement
      – Literature
      – Modern Slavery Statement
      – News
      – Privacy Policy
      – Service Centre
      – Terms and Conditions
      – Training
      – Vacancies
      – Wholesalers

      Ordering

      – Contact Us
      – Delivery
      – Returns

      Head Office

      Infusion Concepts
      Spitfire House
      Unit C250
      Iron Place
      Stoke-on-Trent
      ST1 5FG

      Tel: 01422 839021
      Fax: 01422 831243
      info@infusionconcepts.com

      Service Centre

      Mr John Bennett
      Unit 1 Alan Farnaby Way
      The Industrial Estate
      Sheriff Hutton
      York
      YO60 6PG

      Tel: 01347 879139
      service.centre@outlook.com

      Affiliated Companies

      Mediplus logo

      Mindray animal care logo

      Equashield logo

      Ovad logo

      Information

      – Brochure Download
      – CSR
      – Environmental Policy
      – Gender Pay Gap
      – Health, Safety & Wellbeing General Statement
      – Literature
      – Modern Slavery Statement
      – News
      – Privacy Policy
      – Service Centre
      – Terms and Conditions
      – Training
      – Vacancies
      – Wholesalers

      Ordering

      – Contact Us
      – Delivery
      – Returns

      Head Office

      Infusion Concepts
      Spitfire House
      Unit C250
      Iron Place
      Stoke-on-Trent
      ST1 5FG

      Tel: 01422 839021
      Fax: 01422 831243
      info@infusionconcepts.com

      Service Centre

      Mr John Bennett
      Unit 1 Alan Farnaby Way
      The Industrial Estate
      Sheriff Hutton
      York
      YO60 6PG

      Tel: 01347 879139
      service.centre@outlook.com

      Affiliated Companies

      Mediplus logo

      Mindray animal care logo

      Equashield logo

      Ovad logo

      Infusion Concepts is a trading business of National Veterinary Services Limited, Registered in England No: 8489997 | All Rights Reserved | Website by Wildfire

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